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8. Activities Implemented by the Office of Arbitration the government.
The Office of Arbitration has been in operation for 16 4. Studied the reference loss cost for health insurance

years. The number of dispute cases it handled in 2010 products. The task is expected to be completed

was 8,058, a decrease of 656 cases or 8% increase, in 2011.

compared with the previous year. The total amount of Information Services

claim in these dispute cased in 2010 was 215 million IPRB is now developing and improving its management

Baht. The highest amount in a single case was 4.7 information system services for motor insurance, fire and
million Baht. The Office completed handling a total of IAR insurance businesses. The service will be available

7,927 dispute cases which 1,478 cases or 18% reached through www.iprbthai.org and is expected to be launched

final decisions while 5,852 cases or 73% were compromised in 2011.
by the Office of the Secretary-General of the Arbitrator, Actuarial Services

589 cases, or 7% withdrawn while 8 cased were disposed With a qualified actuary, IPRB can provide GIA’s

of. The total financial value of all cases handled in 2010 members with a range of actuarial services which
was about 75 million Baht and as of the end of December include but are not limited to insurance liabilities

2010, 8,703 cases are cased in which Samphan Insurance valuation and ratemaking consultation. Such services are

Co., Ltd. and Panichkarn Insurance Co., Ltd. are the now in high demand as evidenced by the large number

dispute parties and 4,069 cases pending, 4,094 cases of members who used IPRB’s actuarial services in 2010.

are awaited to be settled and contested and 592 cases Human Resources Development Services
are being reviewed by the arbitrators. 1. Organized an information briefing on RBC for
directors and executives of GIA’s members
9. The Insurance Premium Rating Bureau (IPRB) 2. Organized workshops on insurance liabilities

Operating Performance 2010 valuation and RBC to operation staffs in the

Due to regulatory changes, especially the Risk-Based industry

Capital (RBC) regime which will be enforced in 2011, the 3. Published IPRB newsletters on a quarterly basis

general insurance industry went through a series of to promote the education of actuarial science in

preparations and adaptations in 2010. In the last 2 years, Thailand and to summarize major activities in the
The Insurance Premium Rating Bureau (IPRB) played an industry

important role in providing technical support during Other Activities
the implementation of RBC to ensure that the capital 1. Provided a speaker to a workshop titled “Essential

requirement appropriately reflects the risk profile of the Knowledge for Non-life Insurers’ Auditors” for
business. Moreover, in the last year, IPRB advised GIA The Revenue Department’s staffs during January

members and helped them prepare their personnel for 25–29, 2010. The event was organized by

the compliance of RBC framework. In addition, IPRB Thailand Insurance Institute (TIINS)

initiated and participated in many projects and activities 2. Co-hosted with The Society of Actuaries of
that help support the General Insurance Industry as well Thailand (SOAT) in organizing “Non-life Insurance

as the regulator. In the last year IPRB accomplished the Forum 2010: After the Storm” on 12 November
following tasks: 2010. The forum was successful in facilitating
Ratemaking Projects the exchange of views, networking, and opening
1. Studied and provided reference loss costs for discussion on issues of common interest, especially

voluntary motor insurance ratemaking the issues concerning RBC

2. Actively participated in the voluntary motor working
group to update the tariff 10. Activities Implemented by the Insurance Member

3. Studied and proposed appropriate Rainfall Index Club

Insurance product for major rice in 24 provinces. The Insurance Member Club organized sports and
The proposed product is now in consideration by recreational events to promote good health and unity

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