Page 103 - TGIA_AnnualReport2013

Statistics of Agent Licensing Examinations
In Central and Provincial Areas in 2013

Summary of Agent Licensing Examinations
Description Jan. 1 - Dec. 31, 2013
Central Provincial Total

Number of examinations (times) 93 167 260
Number of applicants (persons) 1,489 5,888 7,377

Applicants for Type A (persons) 1,426 5,334 6,760

Applicants for Type B (persons) 61 358 419
Applicants for Type C (persons) - 198 198

Number of sitting applicants (persons) 1,252 4,881 6,133

Number of absent applicants (person) 237 1,007 1,244
Number of passing applicants (persons) 586 2,291 2,877

Note: Applicants for Type A refers to insurance agents selling all lines of non-life insurance products
Applicants for Type B refers to insurance agents selling only Personal Accident and Health insurance
products
Applicants for Type C refers to insurance agents selling only motor compulsory insurance

13. Performance of the Office of Arbitration
The Office of Arbitration has been in operation for 19 years. In 2013, the Office received 2,467 cases of
dispute, a decrease of 22% or 674 cases from the prior year. Total amount of disputes in 2013 was around 157
million baht. The highest amount of dispute was around 1.1 million baht. In 2013, the Office had settled 2,868
disputes, of which 662 disputes or 23% were ruled by arbitrators, 1,644 disputes or 57% were compromised in the
secretariat level of the Office of Arbitration, and 562 disputes or 20% were withdrawn from the arbitration. The total
amount of settlements in 2013 was around 116 million baht. As of December 31, 2013, there were 2,966 cases
pending, 1,285 cases being under the process of withdrawal from the arbitration and having Samphan Insurance
Company Limited as a disputing party, 1,881 cases being undertaken, 1,562 cases being under the process of
arranging appointments for compromising and filing for objection, and 319 cased being reviewed by arbitrators.

14. Performance of the Insurance Premium Rating Bureau (IPRB) in 2013
The IPRB’s vision and Mission are as follows:

Vision
Build a strong and sustainable foundation for the general insurance industry in Thailand through accurate
information and fair ratemaking services.

Mission
Prepare reference loss cost for general insurance products, and provide information and research as a basis
for the operation and supervision as well as the development of the general insurance industry.

สมาคมประกันวินาศภัยไทย | Thai General Insurance Association 101