Page 103 - TGIA_AnnualReport2014

Statistics of Agent Licensing Examinations
In Central and Provincial Areas in 2013

Summary of Agent Licensing Examinations
Description Jan 1 – Dec 31, 2014
Central Provincial Total
Number of examinations (times) 119 56 175
Number of applicants (persons) 2,657 2,343 5,000

Applicants for Type A (persons) 2,558 2,273 4,831
Applicants for Type B (persons) 91 1 92
Applicants for Type C (persons) 8 69 77

Number of sitting applicants (persons) 2,157 1,753 3,910
Number of absent applicants (persons) 500 590 1,090
Number of failing applicants (persons) 1,120 1,056 2,176
Number of passing applicants (persons) 1,037 697 1,734

Note: Applicants for Type A refers to insurance agents selling all lines of non-life insurance products
Applicants for Type B refers to insurance agents selling only Personal Accident and Health insurance
products
Applicants for Type C refers to insurance agents selling only motor compulsory insurance

13. Performance of the Office of Arbitration
The Office of Arbitration has been in operation for 20 years. In 2014, the Office received 2,548 cases of
disputes, an increase of 3.17% or 81 cases from the prior year. Total amount of disputes in 2014 was approximately
265 million baht. The highest amount of dispute in 2014 was approximately 41 million baht. In 2014, the Office had
settled 3,556 cases, of which 766 disputes or 22% were ruled by arbitrators, 1,584 disputes or 45% were
compromised in the secretariat level of the Office of Arbitration, and 1,206 disputes or 34% were withdrawn from the
arbitration. The total amount of settlements in 2014 was around 181 million baht. As of December 31, 2014, there
were 1,958 cases pending, 329 cases being under the process of withdrawal from the arbitration in relation to
Samphan Insurance Company Limited as a disputing party, 1,629 cases being undertaken, 1,362 cases being
under the process of arranging appointments for compromising and filing for objection, and 267 cases being
reviewed by arbitrators.

14. Performance of the Insurance Premium Rating Bureau (IPRB) in 2013
The IPRB’s vision and mission are as follows:
Vision
To build a strong and sustainable foundation for the general insurance industry in Thailand through accurate
information and fair ratemaking services.
Mission
To prepare reference loss costs for general insurance products, and provide information and research as a
basis for the operation and supervision as well as the development of the general insurance industry.
IPRB was granted budget for operation from Thai General Insurance Association, which was in accordance
with the Proposal of Organizational Structure and Source of Budget approved by the Department of Insurance. In
2014, total operating expenses of IPRB was 12.32 million baht. IPRB had undertaken key activities in 3 areas to
support the Insurance Development Plan II (Year 2010-2014) and Thai General Insurance Association’s operation
as follows:
1. Development of Insurance Premiums Rating and Insurance Bureau System
(1) Preparing framework for the development of regulations of insurance products, premium rates, and
commissions for non-life insurance;

สมาคมประกันวินาศภัยไทย | Thai General Insurance Association 101